For over two decades, Catalyst Solutions has partnered with health plans to provide business process outsourcing and consulting services
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Top 10 Healthcare BPO Companies - 2022
In today’s digitally disrupted market, where traditional healthcare revenue sources are becoming more elusive, sustainable growth requires a new operating model, one that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes. So, many healthcare organizations turn to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. Consequently, healthcare BPO and RCM companies are constantly evolving and adapting to the latest technology trends to help them succeed and grow.
The advancements in artificial intelligence (AI), for instance, can significantly aid BPO and RCM companies in streamlining and optimizing healthcare processes. Insurance coverage and conditions can be processed using AI algorithms, and bots can be employed to run the automated tasks of submitting bills with necessary documents. Similarly, BPO and RCM companies also leverage robotic process automation to reduce the billing time and improve the productivity of healthcare companies, leading to instant claim approvals.
Likewise, the internet of things(IoT) provides healthcare organizations of all sizes with access to a deep pool of resources to support their BPO and RCM operations. It reduces the administrative burden, complexity, and disruption that these normally time-intensive and detail-oriented tasks require, allowing organizations to focus instead on patient care and outcomes. IoT also ensures cleaner claims and faster collections through streamlined and highly automated workflows while offering control over their data with complete transparency into the process.
At this juncture, there is a variety of healthcare BPO and RCM companies that are entering the market to cater to the different needs in the healthcare domain. To help healthcare providers choose the BPO or RCM company that best fits their requirements, Healthcare Business Review has compiled this edition. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.
We present to you Healthcare Business Review’s, “Top 10 Healthcare BPO Companies –2022.”
Nominate a Company
Usually, the qualified subscribers of our magazine nominate companies with whom they have collaborated and experienced exceptional results to be in this list. Did a company you recently worked with give you stellar results and ROI? Did it turn out to be one you would wholeheartedly recommend to peers? Or do you know of such an outstanding company through your network? Please fill in the details below and nominate them to be featured here.
Top Healthcare BPO Companies
KM2 Solutions is a leader in nearshore outsourcing, providing high-quality, cost-effective, bilingual outsourcing services for companies across the healthcare sector. The company provides clients with a host of services, including customer care, account management, technical support, sales & marketing, data analytics, and back-office processing. Their omnichannel engagement manages customer interactions across the entire lifecycle, engaging with them at any touch point of their choosing and with unparalleled service and attention to detail.
David Kreiss, President & CEOThrough our consultative approach,we provide healthcare outsourcing solutions that resolve issues in a friendly and timely manner, ensuring all market-established KPIs are not just met, but exceeded thereby providing an exceptional patient experience
ONQ offers comprehensive technology and labor solutions aimed at helping clients manage costs and maintain consistency with an absolute commitment to quality
Having been in our clients’ shoes, we understand how crucial improved and automated operations are for a business
—Jack McBride
The company is a healthcare BPO that delivers high-quality omnichannel contact center services for small, medium, and large healthcare services companies. Catering to the needs of a wide range of healthcare services and businesses, the company's healthcare experience includes appointment scheduling & reminder communications, telehealth patient management, CAHPS Surveys, DME & Pharma sales, lead generation, brand awareness and database enhancement. They also handle inbound orders, technical support, customer service inquiries, and various other functions outside the healthcare industry.
We have access to a skilled workforce that enables our clients to focus on their core competencies. We also have the technology to ensure efficient time management and streamlined processes in addition to a robust quality assurance program and data security policies to ensure that patients receive the same level of attention and care on the phone that they would in person
—Julie Kramme, VP of Sales
Shearwater Health is an expert at providing global healthcare solutions for their partners that improve their service deliveries while lowering operations costs. The company utilizes its unique global healthcare solutions model to provide onsite clinical solutions in the U.S. while also delivering remote clinical and administrative services at scale, utilizing clinical process outsourcing. Today, healthcare providers are able to depend on Shearwater’s clinicians and nurses to take care of the administrative processes while also offering telehealth and remote patient monitoring processes.
Tom Kendrot, CEOThe Company Leverages Its Global Healthcare Solutions Model To Recruit Nurses From Around 35 Countries And Deploy Them To Its Client Healthcare Organizations Whenever Needed
Access Healthcare
Access Healthcare has established a reputation as a trusted partner for healthcare institutions by delivering Revenue Cycle solutions that improve clinical results, financial performance, and operational efficiency
GeBBS Healthcare Solutions
GeBBS Healthcare Solutions is a technology-enabled provider of revenue cycle management (RCM) solutions
iCareBilling
iCareBilling is a private American healthcare IT company that provides Medical Billing & RCM Services to the Doctors throughout the US
PE for healthcare
PE for Healthcare is a business process outsourcing and management consulting organization focused on independent physicians, clinic infrastructure, and the provider's immediate financial benefits
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models
